General

Payment

• What are Tickets and what can I do with it?
• What can I do if I bought Tickets but haven't received them?
• I want to get a refund

Account

• How can turn off notifications?
• How to delete my account?
• Aveola Guidelines for User's Profile Content
• How to recover my deleted account?
• Why can't I register for an account?
• How do I add/change a profile picture?

Technical issues

• I can call and text someone, but they don't receive it
• I Can't Hear Any Sounds
• What should I do if I'm experiencing connection issues (Data / Wi-Fi)?
• I can't see others’s video while in a video call
• Aveola Suddenly Has Been Turned Off / Crashed
• I'm having problems receiving calls and texts

Safety, Security & Privacy

• How to report user who make you uncomfortable?
• Privacy Policy
• Child Safety Standards Policy
• How to block user who make you uncomfortable?
• Why has my content been removed?