I Can't Hear Any Sounds

First, try turning your device off and then back on.

If the issue persists, please submit a request for further assistance with the following information:

1. Did this problem occur with just one user or with all users?
2. Did it happen while meeting new people or during a video call?
3. Is your device's volume on mute?
4. Are other apps also having no sound?
5. Are you using earphones, a headset, or Bluetooth earphones/headset?

After answering, press send. This will help us fix the problem faster ❤️