I'm having problems receiving calls and texts

If you're experiencing difficulties receiving calls or texts, this can be due to a number of reasons:

• Your device may be connected to a weak or unstable network. Try switching to a different network. If you’re using mobile data, connect to Wi-Fi and see if that helps.
• Close any apps you're not using that are running in the background. Make sure Tango is still running and hasn’t been closed by accident.
• Check if your friend is on your BLOCK list by mistake.
• Your device settings might be stopping calls and notifications.

If the issue persists, click here or go to your profile and find Help Center to please submit a request for further assistance.