Tina

If you're experiencing difficulties receiving calls or texts, this can be due to a number of reasons:Your device may be connected to a weak or unstable network. Try switching to a different network...

You can disable notifications by doing the following:Go to Profile on the main screen > Tap on the 'Settings' icon at the top right corner > Tap on the 'Notifications' category in the list > Choose...

We're sorry to see you go. If there's anything we can do to address your concerns, please let us know. However, if you still wish to delete your Aveola account, you can use one of the methods descr...

To keep Aveola a safe space, we’ve set these guidelines. We follow a strict zero-tolerance policy and can remove content or disable accounts that break these rules. This includes photos, stories, n...

Once you delete your Aveola account, we won’t be able to help you recover it.When deleting your account, you see a message reminding you that all your friends, tickets, and messages will be permane...

There might be a connection issue between your device and our servers. Here are a few things you can try to fix it:Try registering using both your mobile data and a Wi-Fi connection. If it still do...

To add an image as your avatar please: Click Profile button on the video chat section Click Edit profile (avatar with pencil icon) at the top right corner Tap the any picture card Choose to select ...

Tickets are the in-app currency that let you do more in the video chat. You can use them to choose the gender you want to chat with, send fun gifts to other users, and enjoy other special features....

We apologize for this inconvenience!Tickets purchases are typically instant, but occasionally transactions may be delayed or fail due to factors beyond Aveola's control. For instance, a temporary l...

For iOS usersIf you made a purchase with your Apple ID, please remember that refunds are handled by Apple, not Azar.To request a refund from Apple, follow these steps: Visit Apple's website and sig...